Refund Policy

Overview
Thank you for shopping at ShopNx.in. If you are not fully satisfied with your purchase, we are here to help. Our products can be returned within 30 days of the original purchase.

Eligibility for Returns
To be eligible for a return, please ensure that:

The product was purchased within the last 30 days.
The product is in its original packaging.
The product is unused and undamaged.
You have the receipt or proof of purchase.

Products That Cannot Be Returned
The following items are not eligible for returns:

Gift cards
Downloadable software products
Certain health and personal care items
Any item not in its original condition, damaged, or missing parts due to reasons not caused by our error
Any item returned more than 30 days after delivery

Initiating a Return

Contact Us: Before returning the product, please contact us:
- By visiting the Contact Us page on our website.
Send the Product: After contacting us, we will provide instructions on how and where to send the product.
- Shipping Costs: Shipping costs for returning the product are refundable. If a refund is approved, the return shipping cost will not be deducted from your refund.

Processing Your Return

Once we receive the returned product, we will inspect it and notify you of its status.
If approved, we will process your refund to your original method of payment (e.g., credit card). Refunds may take a certain number of days, depending on your card issuer’s policies.
For some cases, we may issue refunds via bank transfer directly to your account.

Exchanges
If your product is defective or damaged, you may exchange it for the same item. To initiate an exchange:

Contact us through the Contact Us page.
Send the product to the address we provide.

Contact Us
If you have any questions about our Refund and Return Policy, feel free to reach out to us:

Website: Visit the Contact Us page on ShopNx.in.
Online Chat Support: Click the chat button at the bottom left of any page on our website.