Refund Policy

Return Policy for ShopNx

At ShopNx, your satisfaction is our priority. If you're not happy with your purchase, here's what you need to know:

1. Return Window

• Returns accepted within 7 days of delivery.

• Products must be unopened, unused, and in original packaging.

2. Non-Returnable Items

• Perishable goods (e.g., opened pet food, supplements).

• Customized or clearance items.

3. How to Initiate a Return
Email us at [email protected] with your order number and reason for return. We will guide you through the process.

4. Refunds

• Refunds will be issued to the original payment method within 7–10 business days after receiving the returned product.

• Shipping fees are non-refundable.