Ship an order and mark it paid

Each order's page shows only the buttons that fit its state: Mark paid, Ship, then Delivered.

Go to Orders and open one. Search by number, email or name, or filter by status and payment.

Ship it

1. Press Ship. If you have more than one way to ship, choose under Booked through.
2. Under In this parcel, lower a count to hold something back. The order stays open and the button becomes Ship the rest.
3. For a parcel you send yourself, add the Tracking number and press Mark shipped.
4. When it arrives, press Delivered.

Record a payment

Press Mark paid and, if you like, add a Payment reference such as a cheque number or UTR.

If a shopper says they paid and the order still shows unpaid, press Check with the payment company on the Payment card. It asks them directly and records the payment if they took it.

Take an order yourself

Press New order on the Orders screen, add the customer and items, choose a Payment method and press Place order. It reserves stock straight away.

Many orders at once

Tick orders for Picking list, Ship, Mark paid, Delivered or Cancel. Export and print has the CSV.